Government, Financial & Legal

Government
Area Agencies on Aging

An Area Agency on Aging (AAA) is a public or private non-profit agency, designated by the state to address the needs and concerns of all older persons at the regional and local levels. “Area Agency on Aging” is a generic term — specific names of local AAAs may vary.

AAAs coordinate and offer services that help older adults remain in their homes. By making a range of options available, AAAs make it possible for older individuals to choose the services and living arrangements that suit them best.

Eldercare LocatorU.S. Administration on Aging
Eldercare.ACL.gov
800-677-1116
eldercarelocator@n4a.org
Aging PartnersAging.Lincoln.NE.gov

Counties served: Butler, Fillmore, Lancaster, Polk, Saline, Saunders, Seward and York

Administrative Services
600 South 70th Street
Lincoln, NE 68510
402-441-7070
800-247-0938
402-441-7160 Fax
AgingPartners@Lincoln.NE.gov

Nebraska Department of Health & Human Services
Nebraska Dept. of Health & Human ServicesDHHS.NE.gov
301 Centennial Mall South
Lincoln, NE 68509
402-471-3121
800-833-7352 TDD
800-652-1999 Abuse & Neglect
988 Suicide Prevention
800-383-4278 Economic Assistance
855-632-7633 Medicaid Assistance
ACCESSNebraskaApply for Medicaid and Economic Assistance
ACCESSNebraska.NE.gov

Medicaid:
855-632-7633
402-473-7000 Lincoln
402-595-1178 Omaha

Economic Assistance:
800-383-4278
402-323-3900 Lincoln
402-595-1258 Omaha

402-742-2351 Fax
DHHS.ACCESSNebraskaQuestion@Nebraska.gov

Programs administered by DHHS include:

  • Medicaid / Medicaid Waiver – food and financial assistance eligibility
  • Long-Term Care Ombudsman – education, consultation, referral and advocacy for those in a long-term care facility
  • Developmental Disability Services – service coordination for those with disabilities
  • Social Services Block Grant Program – assistance for persons aged 60+ or disabled to remain in their own home
  • Adult Protective Services (APS) – investigates and helps remedy abusive situations. Anyone can report suspected abuse to the Hotline.

Nebraska Elder Abuse/Neglect Hotline: 800-652-1999  |  Iowa Elder Abuse/Neglect: 800-362-2178

Social Security

Social Security is a retirement program for Americans who have paid for coverage through payroll deductions or self-employment taxes.

Social Security AdministrationSSA.gov
800-772-1213
800-325-0778 TTY
Social Security FraudOffice of the Inspector General
OIG.SSA.gov
800-269-0271
Lincoln OfficeRoom 240
100 Centennial Mall North
Lincoln, NE 68508
866-593-2880
800-325-0778 TTY
833-641-3167 Fax
Omaha OfficeOld Mill Centre
604 North 109th Court
Omaha, NE 68154
866-716-8299
800-325-0778 TTY
833-515-0443 Fax
Council Bluffs OfficeSuite 1
20 Arena Way
Council Bluffs, IA 51501
866-331-9094
800-325-0778 TTY
833-950-2936 Fax
Supplemental Security Income (SSI)

SSI is a federal income supplement program funded by general tax revenues (not Social Security taxes). It helps aged, blind, and disabled people with little or no income meet basic needs for food, clothing, and shelter.

Federal benefit rate: $994/month for an individual and $1,491/month for a couple (2026 rates). For more information or to apply, visit SSA.gov/ssi.

Veterans Affairs

Some services may be extended to the spouse or dependent of an eligible Veteran.

U.S. Dept. of Veterans AffairsVA.gov
800-698-2411 · 711 TTY
800-827-1000 VA Benefits
888-442-4551 GI Bill Hotline
877-222-8287 VA Health Benefits
877-327-0022 My HealtheVet
Nebraska Dept. of Veterans’ AffairsVeterans.Nebraska.gov
301 Centennial Mall South, 4th Floor
Lincoln, NE 68509-5083
402-471-2458
402-742-1142 Fax
ndva@nebraska.gov
Lancaster County Veterans Service OfficeLancaster.NE.gov
Victory Park Campus
600 S. 70th Street, Bldg 2, Suite 200
Lincoln, NE 68510
402-441-7361
402-441-7392 Fax
Omaha VA Medical CenterVA.gov
4101 Woolworth Avenue
Omaha, NE 68105-1850
402-346-8800
Omaha Veteran Readiness & EmploymentVA.gov
1616 Capital Avenue
Omaha, NE 68102
800-827-1065
Lincoln VA Regional Benefit OfficeVA.gov
3800 Village Drive
Lincoln, NE 68516
800-827-1000
Consumer Inquiries and Complaints
Eldercare LocatorU.S. Administration on Aging
Eldercare.ACL.gov
800-677-1116
eldercarelocator@n4a.org
Long-Term Care Ombudsman ProgramDHHS.NE.gov
PO Box 95026
Lincoln, NE 68509-5026
402-471-2307
800-942-7830 Nebraska Only
dhhs.LTCOmbudsman@nebraska.gov
Nebraska Attorney General’s OfficeAGO.Nebraska.gov
1445 K St, Lincoln, NE 68508
402-471-2683
402-471-3297 Fax
ago.info.help@nebraska.gov
Nebraska Department of InsuranceDOI.Nebraska.gov
PO Box 95087
Lincoln, NE 68509-5087
402-471-2201
402-471-4610 Fax
Nebraska Equal Opportunity CommissionNEOC.Nebraska.gov
Lincoln: 1526 K Street, Suite 310 · 402-471-2024 · 800-642-6112
Omaha: 1313 Farnam-on-the-Mall, Suite 318 · 402-595-2028 · 800-382-7820
Nebraska Public Service CommissionPSC.Nebraska.gov
1200 N Street, Suite 300
Lincoln, NE 68508
402-471-3101
800-526-0017 Nebraska Only
711 TDD
Better Business BureauBBBNebraska.org
Lincoln: 630 N. Cotner Blvd, Suite 101 · 402-436-2345
Omaha: 11811 P Street · 402-391-7612
Family Housing Advisory ServicesFHASInc.org
2401 Lake Street
Omaha, NE 68111
402-934-7921
402-934-7928 Fax
National Do Not Call RegistryDoNotCall.gov
888-382-1222
National Consumers League (NCL)Fraud.org
202-835-3323
info@nclnet.org
Financial
Financial Concerns and Resources

Hospitals and Hospice Programs often have Foundations established to help those in need. Many Pharmaceutical Companies offer Discounted Prescription Programs.

Aging PartnersAging.Lincoln.NE.gov
600 South 70th Street
Lincoln, NE 68510
402-441-7070 · 800-247-0938
402-441-7160 Fax
agingpartners@lincoln.ne.gov
AARP NebraskaAARP.org
301 South 13th Street, Suite 201
Lincoln, NE 68508
866-389-5651
402-323-6908 Fax
neaarp@aarp.org
Alzheimer’s Association – LincolnAlz.org/Nebraska
245 South 84th Street, Suite 215
Lincoln, NE 68510
800-272-3900 National Helpline
402-502-4300
American Red Cross NebraskaRedCross.org
Southeast Nebraska
4600 Valley Road, Suite 300
Lincoln, NE 68510
402-441-7997
Catholic Social Services of Southern NebraskaCSSHope.org
St. Joseph Center
2241 O Street
Lincoln, NE 68510
402-474-1600
Center for PeopleCenterforpeople.org
3901 North 27th Street
Lincoln, NE 68521
402-476-4357
info@centerforpeople.org
Consumer Financial Protection BureauConsumerFinance.gov
855-411-2372
855-729-2372 TTY/TDD
202-435-7330 Fax
Lancaster County Assessor’s OfficeRevenue.Nebraska.gov
301 Centennial Mall South
PO Box 98919
Lincoln, NE 68509-8919
402-471-5984
Nebraska DHHSDHHS.NE.gov
301 Centennial Mall South
Lincoln, NE 68509
402-471-3121
855-632-7633 Medicaid Assistance
800-383-4278 Economic Assistance
The Salvation Army of LincolnCentralUSA.SalvationArmy.org
2625 Potter Street
Lincoln, NE 68503
402-474-6263
United Way of Lincoln & Lancaster CountyUnitedWayLincoln.org
6900 Van Dorn St, Ste 24
Lincoln, NE 68506-2882
402-441-7700
info@unitedwaylincoln.org
Trust Services

Many banks offer Trust and Wealth Management Services.

Union Bank & Trust CompanyPersonal Trust & Wealth Management
UBT.com
1248 O Street
Lincoln, NE 68508
402-323-1670
First National Wealth ManagementFNBO.com/Wealth
6600 South 27th Street
Lincoln, NE 68512
402-420-8300
First Nebraska Trust CompanyFirstNebTrust.com
1010 Lincoln Mall, Suite 103
Lincoln, NE 68501
402-477-2200
402-477-2292 Fax
Pinnacle Trust ServicesPinnBank.com/Trust
3939 South Street
Lincoln, NE 68506
402-437-9279
US Bank – Trust ServicesUSBank.com
233 South 13th Street
Lincoln, NE 68508
402-434-1690
NBC Trust CompanyNbctrustco.com
6000 Village Dr #100
Lincoln, NE 68516
402-804-1060
Reverse Mortgages

A reverse mortgage lets individuals aged 62+ convert home equity into cash. The Home Equity Conversion Mortgage (HECM) is FHA’s reverse mortgage program. You must meet with an HECM counselor first to discuss eligibility and requirements. Call HUD to find an FHA reverse mortgage lender or counselor.

U.S. Department of Housing and Urban Development – Omaha Field OfficeHUD.gov
Edward Zorinsky Federal Building · 1616 Capitol Avenue, Suite 329 · Omaha, NE 68102-4908
402-492-3100 · 402-492-3150 Fax · NE_Webmanager@hud.gov
Medicare

Medicare is federal health insurance for people aged 65+, people under 65 with certain disabilities, and people with end-stage renal disease. Medicare is divided into four parts:

  • Part A – Hospital Insurance
  • Part B – Medical Insurance
  • Part C (Medicare Advantage) – Choose from different health care plans
  • Part D – Prescription drug plan options

There are 2 main ways to get Medicare coverage — Original Medicare or a Medicare Advantage Plan. With Original Medicare, you decide if you need Part D and/or a Medigap policy. Medicare Advantage (Part C) combines Part A and Part B, and most include or offer Part D. “Medicare & You” is a booklet revised yearly covering benefits, rights, protections, and plans. Available in English and Spanish from Medicare.gov or by calling 800-633-4227.

MedicareMedicare.gov
800-633-4227
877-486-2048 TTY
Social Security AdministrationSSA.gov
800-772-1213
800-325-0778 TTY
State Health Insurance Assistance Program (SHIP)Nebraska Dept. of Insurance
DOI.Nebraska.gov
PO Box 95087, Lincoln, NE 68509-5087
402-471-2201
877-564-7323 In-State Only
DOI.SHIP@Nebraska.gov
Medicare Part A – Hospital Insurance

Part A helps pay for care in hospitals and nursing facilities, hospice care and some home health. Premium-free for most people because of Medicare taxes paid while working.

Medicare Part A: Hospital Insurance Covered Services Per Benefit Period Benefit Medicare Pays You Pay
Hospital Stays (semi-private room, meals, nursing, drugs) Days 1–60 All but $1,736 $1,736
Days 61–90 Amt over $434/day $434/day
Days 91–150 Amt over $868/day $868/day
Days 150+ Nothing All cost
Skilled Nursing Facility (within 30 days of 3-day hospital stay) Days 1–20 All cost Nothing
Days 21–100 Amt over $217/day $217/day
Days 100+ Nothing All cost
Home Health Services (doctor-ordered, homebound) Unlimited if approved 100% of services; 80% of DME Nothing for services; 20% of DME
Hospice Care (doctor certifies 6 months or less) Unlimited All hospice; all but $0–$5 copay for outpatient drugs; 95% inpatient respite $0–$5 outpatient drugs; 5% inpatient respite
Blood (if not donated) Unlimited after first 3 pints After first 3 pints First 3 pints
Figures are for 2023 and subject to change yearly. A benefit period begins on first day admitted as inpatient and ends after 60 consecutive days out of a hospital/SNF.
Medicare Part B – Medical Insurance

Part B helps pay for medically necessary doctor’s services, outpatient care, home health, durable medical equipment and some preventive services. Standard 2026 premium: $202.90/month. Annual deductible: $283 (2026). After deductible, you typically pay 20% of approved amounts.

Medicare Part B: Medical Insurance Covered Services Benefit Medicare Pays You Pay
Medical Services (doctor, surgical, therapies, preventive) Unlimited if medically necessary 80% of approved; 100% preventive 20%; nothing for most preventive
Mental Health Unlimited if approved 80% of approved 20% of approved
Clinical Laboratory Services Unlimited if medically necessary 100% Nothing
Durable Medical Equipment Unlimited if medically necessary 80% of approved 20% of approved
Home Health Services (intermittent, homebound) Unlimited if approved & doctor-ordered 100% of approved Nothing
Outpatient Hospital Services Unlimited if medically necessary 80% of approved (after copayment) 20% + hospital copayment
You pay $226 yearly deductible (2023) before Medicare begins paying. Figures subject to change yearly.
Medicare Part C – Medicare Advantage

Medicare Advantage plans are offered by private, Medicare-approved insurance companies. They cover all Part A and Part B services and often add vision, hearing, dental and wellness. Most include Part D prescription drug coverage. Compare plans at Medicare.gov/find-a-plan. You may change plans October 15–December 7 each year. Call SHIP at 877-564-7323 (Nebraska) or 800-351-4664 (Iowa) for help.

Medicare Part D – Prescription Drug Coverage

Voluntary prescription drug insurance through private companies. Enrollment window: 3 months before through 3 months after your 65th birthday. Change plans October 15–December 7 each year. Compare at Medicare.gov/find-a-plan.

Medicare Supplemental Insurance (Medigap)

Medigap policies are sold by private companies to fill the gaps in Part A and Part B coverage — copayments, coinsurance and deductibles. Ten standardized plans to choose from. You must have both Part A & B; cannot use Medigap with Medicare Advantage. Enroll starting when you enroll in Part B (6-month open enrollment window). Compare at Medicare.gov/find-a-plan or call SHIP.

Medicaid

Medicaid is financed by individual states and the federal government to pay some health care costs for people with limited incomes and resources. Available to low-income persons 65+, blind, disabled, children 18 or younger, and others who meet eligibility requirements.

Medicaid generally pays Medicare copayments and deductibles. It may also cover hospital care, doctor visits, dental, eye care, speech/hearing/physical therapy, lab and x-ray services, nursing home care, home health, prescriptions, medical equipment, health aids, transportation and institutional care.

ACCESSNebraskaApply for Medicaid & Economic Assistance
AccessNebraska.NE.gov
402-323-3900 Lincoln
402-595-1258 Omaha
402-471-7256 TDD
DHHS.ACCESSNebraskaQuestion@Nebraska.gov
Aging PartnersAging.Lincoln.NE.gov
600 South 70th Street
Lincoln, NE 68510
402-441-7070 · 800-247-0938
Medicaid Eligibility Highlights

  • Single person: Less than $1,799/month income. May retain up to $4,000 in resources. Home, one car, business property, up to $1,500 life insurance face value, and up to $6,122 irrevocable burial trust are exempt.
  • Married couple: Less than $1,305/month income. May retain up to $8,000 ($4,000/spouse) in resources. Same exemptions per spouse.
  • Couple with one spouse in nursing home: Spousal impoverishment rules apply. Combined resources split 50/50 if between $31,584–$157,920. Community spouse keeps all income; nursing home spouse keeps $60/month personal allowance.

Income and resource guidelines adjust yearly. Numbers above based on 2023 figures. Contact DHHS or AccessNebraska.NE.gov for current eligibility.

Medicaid Waiver Program

The Aged and Disabled Medicaid Waiver Program offers services to support people in their homes. Eligible if: (a) 65+ and eligible for Medicaid at nursing facility level of care, (b) agree to participate in needs identification and accept support services, and (c) can be safely served at home at no more cost than nursing home care.

This waiver allows Medicaid funds to purchase non-medical services including service coordination, home care/chore services, assistive technology, emergency response systems, respite care, independence skills management, adult day care, home modifications, home-delivered meals, nutrition services and assisted living.

Nebraska DHHS – Division of Developmental Disabilities877-667-6266  |  402-595-1178 Medicaid Information  |  DHHS.ADWaiverApp@nebraska.gov
Long-Term Care Insurance

Long-Term Care Insurance (LTCI) covers personal and custodial care in a nursing facility, assisted living, or at home. It reimburses policyholders a daily amount for help with activities of daily living such as dressing and eating.

Without LTCI, many pay privately. Medicaid only applies after spending down most personal resources. Medicare covers only certain medical expenses for a limited time. It is often beneficial to begin researching LTCI between ages 45–60.

Key questions when shopping for a policy:

  • What services are covered (home health, assisted living, nursing homes)?
  • What are the daily benefit amounts and waiting period before benefits begin?
  • What is the benefit period (2 years, 4 years, lifetime)? Is there an inflation clause?
  • Has the company had complaints filed with the Dept. of Insurance?
State Health Insurance Assistance Program (SHIP) – Nebraska Dept. of InsuranceDOI.Nebraska.gov  |  PO Box 95087, Lincoln, NE 68509-5087
402-471-2201  |  877-564-7323 In-State Only  |  DOI.SHIP@Nebraska.gov
Long-Term Care Financial Planning

Consult an online directory for additional listings.

Core Wealth ManagementNorthwestern Mutual Wealth Management Co.
ChrisSchaedel.NM.com
8333 Glynoaks Drive, Suite 100
Lincoln, NE 68516
402-484-3895
chris.schaedel@nm.com
Wealth Partners – Ameriprise Financial ServicesAmeripriseAdvisors.com
570 Fallbrook Blvd, Suite 103
Lincoln, NE 68521
402-491-3400
wealthpartners@ampf.com